State Farm® Insurance Agent Ed Paton

"I started out as a client here. I was always greeted with smiles, friendly voices, and the utter most respect from this office. I noticed they were hiring and jumped at the opportunity to work in this office and I have never been happier. Ed goes above and beyond to make sure his clients and employees are happy."

"I have have an account with is office for almost 10 years. I started with them when they were located in Clinton,Md . I had car insurance, renters insurance and business insurance with them and They had great customer service !!! Ever since they moved the office to Huntington, Md my experience with his staff has been horrible!!! I had to call too many times for updates on policies, account not being properly cancelled, and sent to collections after I cancelled a policy ahead of time for renewal!!! I have been trying to contact the owner only to be told he is not available and they don’t know when he would be available to speak with me !!! Unfortunately I had to leave this review based on the treatment I have been receiving the last year or more !!! Just a heads up !!!…"

"The lady I was spoken to on the phone was rude. I asked to cancel the account and without letting me finish asking the questions she hung up on me. I called state farm to confirm the cancellation and she didn't put it in. I have to call again asking her to cancel and this time she cancelled on the wrong date (cancelled one day too late, the cancellation was scheduled over a week in advance) and now there seems like nothing I can do since the agent won't respond or call me about this issue. This is the second time I have trouble communicating with them regarding policy changes. I was right to switch insurance provider"

"I want to take the time to thank Roxana Rodriguez-Ward. She went above and beyond to help me and answered all the questions I had! I would recommend her to anyone because even when I was confused or didn’t understand she helped me through it. I want to let her team and management know that she is a great agent! I wish her nothing but success in her career! -J.Lazo"

"I have been with Ed Paton State farm for such a long time now. Every time I call them on edge they always reassure me not to worry and that we will get everything figured out...and that they do! I really appreciate everything they do for Us! Such sweet and loving people...My Goal is to NEVER leave...I would rate them 5 stars! ---Lesia H."

"I walked in the Ed Paton State Farm Agency in Huntingtown, Maryland after leaving a doctor’s appointment. WOW, I was impressed!!! Ed and his team were so welcoming, friendly and professional as if I was their lifelong client. Although, I was not in the market for a new company at this point, I instantly felt this was agency was for me. They reviewed my policies, helped me understand my coverage's and deficiencies and really showed me they cared. After decades with my previous insurance company, I am now happy to call Ed Paton my agent. Not to mention I am thrilled to call and talk to an actual person, have access to my agent as well as have the ability to meet in the office or my home to discuss my need. Ed Paton Agency and State Farm A+++."