State Farm® Insurance Agent Ed Paton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dario Brooks
December 3, 2025
5
out of
5
rating by Dario Brooks
"I have insured my home and vehicles with Ed Paton for the last 3 years and have not been disappointed. Today, I spoke with Eric Elder for a review of my current policies. Eric was thorough explaining my costs and coverages while showing where we could get improve and save money. I appreciate his professionalism, knowledge, and would recommend him to others seeking answers for their own insurance needs."
We responded:
"Thank you for taking the time to share your experience! We truly appreciate your loyalty over the past three years. We’re glad to hear that Eric provided a thorough review and helped you better understand your coverages and savings opportunities. Our team is committed to delivering clear, professional, and personalized service, and it’s wonderful to know Eric upheld those values. Thank you again for your recommendation — we’re always here to support your insurance needs!"
Jose Ascencio
December 2, 2025
5
out of
5
rating by Jose Ascencio
"Dillon spoke with me and his service was excellent he was very polite and funny i really enjoyed talking with him i wouldnt recommend anywhere else to talk about your insurance"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Dillon provided excellent service and made your experience enjoyable. We truly appreciate you taking the time to share your feedback and for trusting us with your insurance needs. If you ever need anything in the future, we’re always here to help!"
Vanessa Delgado
December 2, 2025
5
out of
5
rating by Vanessa Delgado
"Thank you Dillan for all your help"
We responded:
"Thank you, Vanessa, for the 5-star review. We are so happy you enjoyed working with Dillon, he is a valuable part of our team. Thank you for your business and Happy Holidays. "
Laney Wells
November 21, 2025
5
out of
5
rating by Laney Wells
"Eric was so helpful and was super patient while looking at all my different renters insurance options! Definitely recommend him and the company!"
We responded:
"Laney, thank you for your wonderful feedback! I'm happy to hear that Eric was able to assist you with your insurance options. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Joann Bonkoski
November 21, 2025
5
out of
5
rating by Joann Bonkoski
"Eric did a review of my policies and made sure everything was up to date. Glad for the revies."
We responded:
"Thank you, Joann! I'm happy to hear that Eric was able to review your policies and ensure everything is current. We appreciate your trust in us and are always here to assist with any questions or needs you may have. Let us know if there's anything else we can do for you!"
Edward Bellafiore
November 18, 2025
5
out of
5
rating by Edward Bellafiore
"Spoke with Dillon about my policies and he did a great job explaining everything, reviewing everything and helping to find savings. Very professional and courteous. Ed Paton and his office staff are always responsive and top notch. Jessica is great and always super helpful as well."
We responded:
"Edward, thank you for your wonderful feedback! I'm happy to hear that Dillon and Jessica provided you with such professional and courteous service. Our team is dedicated to being responsive and helpful, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
maribel benito llungo
November 13, 2025
5
out of
5
rating by maribel benito llungo
"Eric Elder! Thank you for the update Very professional and helpful"
We responded:
"Thank you, Maribel, for your feedback! I'm glad Eric was able to assist you professionally and helpfully. We appreciate your trust in our services. Let us know if there's anything else we can do for you!"
Evan Ruggles
November 10, 2025
5
out of
5
rating by Evan Ruggles
"Dillon and the rest of Ed Pattons office were fantastic the whole process. I appreciate the clear communication and easy process. Not everything is in their control, however, everything they can control, they control top notch. Highly recommend."
We responded:
"Evan, thank you for your wonderful feedback! I'm happy to hear that Dillon and the rest of our office provided you with clear communication and a smooth process. We strive to manage everything within our control to the highest standard. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Laniece Girma
October 1, 2025
5
out of
5
rating by Laniece Girma
"I would like to send a special thanks to, Jessica Beck 🤗 She went over and beyond to assist me with my issue. I really appreciate her help today. Thank you🙏"
We responded:
"Laniece, thank you for your kind words! I'm so happy to hear that Jessica was able to assist you so effectively. We always aim to provide exceptional service, and it's wonderful to know Jessica made a difference for you. Let us know if there's anything else we can do for you!"
donovancmc
October 1, 2025
5
out of
5
rating by donovancmc
"Dillon Longo, agent for Ed Paton Insurance, took care of verifying the homeowners insurance coverage with the credit union/bank holding the mortgage. He resolved the issue in very short order. I really appreciate the service Dillon provided."
We responded:
"Thank you, donovancmc! I'm happy to hear that Dillon was able to assist you efficiently with your insurance coverage. We appreciate your feedback and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Lisa Mertz
September 29, 2025
5
out of
5
rating by Lisa Mertz
"Dillon made the steps clear, consice, and accurate. Easy transfer for me and worked with my schedule to contact me."
We responded:
"Thank you, Lisa! I'm happy to hear that Dillon was able to make the process smooth and convenient for you. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Helen Lee
September 9, 2025
5
out of
5
rating by Helen Lee
"Erick was the agent that I spoke with, and he was very helpful in assisting me and my husband with finding a renter's premium that we were both pleased with."
We responded:
"Thank you, Helen! I'm glad to hear that Erick was able to assist you and your husband in finding a policy that met your needs. Our team is dedicated to providing attentive service. If you have any more questions or need further assistance, please feel free to reach out to us at any time."
Chris Hall
September 2, 2025
5
out of
5
rating by Chris Hall
"Always a pleasure to work with Jess. She answers all my questions and handles our home and auto insurance perfectly. Give her 5 stars!"
We responded:
"Chris, thank you for your wonderful feedback! I'm glad to hear that Jess has been so helpful with your home and auto insurance needs. We appreciate your confidence in us. If there's anything else we can assist with, just let us know!"
Dr. Dizzle
August 13, 2025
5
out of
5
rating by Dr. Dizzle
"From the Jones’ Family: Dillon, we would like to extend our thanks and appreciation to you for your expertise, professionalism and promptness in assisting us with our auto and homeowners insurance with State Farm on July 3, 2025 and is continuing to assist us. We are quite sure that you have an extremely heavy workload, however, you continue to return all of our MANY telephone calls promptly with answers to our questions and concerns, and e-mails as well. In our opinion, Mr. Longo, you are disciplined in your works habits/assignments and responsible with your duties. You are truly an asset and a valuable employee at State Farm Insurance. Cordell and Cindy Jones"
We responded:
"Thank you, Cordell and Cindy, for your thoughtful feedback! I'm delighted to hear that Dillon has been able to assist you with your insurance needs so effectively. We truly value his dedication and commitment to providing excellent service. If there's anything more we can do for you, please feel free to reach out. We’re here to help!"
Heather Stehman
August 2, 2025
5
out of
5
rating by Heather Stehman
"I have had a great experience working with Jessica. She is professional and I can’t say enough good things about her and the company. It took months of her checking in with me but finally after a lot of hard work got me a great price on everything I needed!"
We responded:
"Thank you for your review, Heather! I'm happy to hear about your positive experience with Jessica. Her dedication and professionalism truly make a difference. We're grateful for your trust in us and are here for any future needs you may have. Let us know if there's anything else we can assist you with!"
Douglas Minard
July 16, 2025
5
out of
5
rating by Douglas Minard
"We have found Ed Paton's team to be responsive and personable. Insurance for our recent home purchase was handled in a single phone call with Dillon, and a recent highway encounter with a deer was also managed with a single call."
We responded:
"Thank you, Douglas! I'm happy to hear that our team, especially Dillon, was able to assist you efficiently with your insurance and the unexpected highway incident. We aim to make every interaction smooth and personable. If you need anything else, feel free to reach out!"
John Manolatos
July 11, 2025
5
out of
5
rating by John Manolatos
"Ed and the team have been so helpful. They walked me through the process of losing a loved one. I would recommend them to anyone!"
We responded:
"Thank you, John! I'm happy to hear that our team were able to support you during such a difficult time. Your recommendation means a lot to us. If there's anything else we can assist you with, please feel free to reach out."
Therese Rosenberger
June 16, 2025
5
out of
5
rating by Therese Rosenberger
"I just want to give praise to all who helped with getting me through the theft and destruction of my car. From my first call, after the theft, to my most recent call to Dillon at Ed Paton State Farm, everyone has been so kind ,professional and understanding. Thank you all for seeing me through. Your kindness and professionalism was greatly appreciated."
We responded:
"Thank you, Therese, for your wonderful feedback! I'm so happy to hear that our team, including Dillon, was able to support you through such a challenging time. Your appreciation for their kindness and professionalism means a lot to us. If there's anything else you need, feel free to reach out!"
Taurean Wedge
June 13, 2025
5
out of
5
rating by Taurean Wedge
"Spoke Eric Elder and he was very informative and had a positive attitude great customer service."
We responded:
"Thank you for your review, Taurean! I'm happy to hear that Eric provided you with informative and positive service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Tiffany Mulzac
June 11, 2025
5
out of
5
rating by Tiffany Mulzac
"Dillon Longo, is such a professional State Farm representative. I always have a great experience, he really cares for his customers. You can feel the level of authenticity in his voice when he greets you over the phone. It’s a smile delivered via the phone. I mean he literally takes the time to ask how you’re doing and listens intently. He ensures that he addresses all my questions/concerns and provides the best options. Other representatives could definitely benefit from shadowing him. Dillon keep doing the amazing job!"
We responded:
"Thank you for your wonderful feedback, Tiffany! I'm delighted to hear about your positive experiences with Dillon. His dedication and genuine care for our customers truly shine through. I'll be sure to share your kind words with him. If you ever need anything else, feel free to reach out!"
Tracie Love
June 2, 2025
5
out of
5
rating by Tracie Love
"Eric E has been a God Sent for me the last couple of months. He is very patient, great listen, very knowledgeable and hard working. . . . You should be very proud of him"
We responded:
"Hey, Tracie! I'm delighted to hear that Eric has been so helpful and supportive. We are indeed very proud of him and grateful to have him on our team. If you need anything else, feel free to reach out! Thanks for your wonderful review."
Kamal Hemmatian
May 30, 2025
5
out of
5
rating by Kamal Hemmatian
"Today I asked Eric for a quote for my new car, He did great job, I appreciate him for kindly and precise activity"
We responded:
"Thank you, Kamal! I'm happy to hear that Eric provided you with a precise and kind service for your quote. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Denise Thomas
May 27, 2025
5
out of
5
rating by Denise Thomas
"Quick and efficient!!"
We responded:
"Hello, Denise! I'm glad you had a quick and efficient experience—just how it should be. Thanks for letting us know how we're doing and for choosing our Huntingtown team!"
Holly Cahall
May 20, 2025
5
out of
5
rating by Holly Cahall
"Eric Elder was wonderful to deal with. He was professional, courteous, responded promptly and found me a much better rate for my auto, home and boat insurance."
We responded:
"Thank you, Holly, for sharing your experience! I'm glad to hear that Eric was able to assist you effectively and find you a better rate for your insurance needs. Our team is dedicated to providing professional and courteous service. If you have any more questions or need further assistance, please feel free to reach out."
Cassie A (Cass)
May 16, 2025
5
out of
5
rating by Cassie A (Cass)
"I had questions about a vehicle I am looking to purchase and the policy for it if I do buy it. Eric was very helpful and explained everything to me very well. I really appreciated his help, and see why he is apart of this team. Very great service!"
We responded:
"Thank you, Cassie, for sharing your experience! I'm glad Eric was able to assist you with your questions about the purchase and policy. It's wonderful to know that his explanations were clear and helpful. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"