State Farm® Insurance Agent Ed Paton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Therese Rosenberger
June 16, 2025
5
out of
5
rating by Therese Rosenberger
"I just want to give praise to all who helped with getting me through the theft and destruction of my car. From my first call, after the theft, to my most recent call to Dillon at Ed Paton State Farm, everyone has been so kind ,professional and understanding. Thank you all for seeing me through. Your kindness and professionalism was greatly appreciated."
We responded:
"Thank you, Therese, for your wonderful feedback! I'm so happy to hear that our team, including Dillon, was able to support you through such a challenging time. Your appreciation for their kindness and professionalism means a lot to us. If there's anything else you need, feel free to reach out!"
Taurean Wedge
June 13, 2025
5
out of
5
rating by Taurean Wedge
"Spoke Eric Elder and he was very informative and had a positive attitude great customer service."
We responded:
"Thank you for your review, Taurean! I'm happy to hear that Eric provided you with informative and positive service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Tiffany Mulzac
June 11, 2025
5
out of
5
rating by Tiffany Mulzac
"Dillon Longo, is such a professional State Farm representative. I always have a great experience, he really cares for his customers. You can feel the level of authenticity in his voice when he greets you over the phone. It’s a smile delivered via the phone. I mean he literally takes the time to ask how you’re doing and listens intently. He ensures that he addresses all my questions/concerns and provides the best options. Other representatives could definitely benefit from shadowing him. Dillon keep doing the amazing job!"
We responded:
"Thank you for your wonderful feedback, Tiffany! I'm delighted to hear about your positive experiences with Dillon. His dedication and genuine care for our customers truly shine through. I'll be sure to share your kind words with him. If you ever need anything else, feel free to reach out!"
Tracie Love
June 2, 2025
5
out of
5
rating by Tracie Love
"Eric E has been a God Sent for me the last couple of months. He is very patient, great listen, very knowledgeable and hard working. . . . You should be very proud of him"
We responded:
"Hey, Tracie! I'm delighted to hear that Eric has been so helpful and supportive. We are indeed very proud of him and grateful to have him on our team. If you need anything else, feel free to reach out! Thanks for your wonderful review."
Kamal Hemmatian
May 30, 2025
5
out of
5
rating by Kamal Hemmatian
"Today I asked Eric for a quote for my new car, He did great job, I appreciate him for kindly and precise activity"
We responded:
"Thank you, Kamal! I'm happy to hear that Eric provided you with a precise and kind service for your quote. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Denise Thomas
May 27, 2025
5
out of
5
rating by Denise Thomas
"Quick and efficient!!"
We responded:
"Hello, Denise! I'm glad you had a quick and efficient experience—just how it should be. Thanks for letting us know how we're doing and for choosing our Huntingtown team!"
Holly Cahall
May 20, 2025
5
out of
5
rating by Holly Cahall
"Eric Elder was wonderful to deal with. He was professional, courteous, responded promptly and found me a much better rate for my auto, home and boat insurance."
We responded:
"Thank you, Holly, for sharing your experience! I'm glad to hear that Eric was able to assist you effectively and find you a better rate for your insurance needs. Our team is dedicated to providing professional and courteous service. If you have any more questions or need further assistance, please feel free to reach out."
Cassie A (Cass)
May 16, 2025
5
out of
5
rating by Cassie A (Cass)
"I had questions about a vehicle I am looking to purchase and the policy for it if I do buy it. Eric was very helpful and explained everything to me very well. I really appreciated his help, and see why he is apart of this team. Very great service!"
We responded:
"Thank you, Cassie, for sharing your experience! I'm glad Eric was able to assist you with your questions about the purchase and policy. It's wonderful to know that his explanations were clear and helpful. We're grateful to have him on our team. If you have any more questions or need further assistance, feel free to reach out anytime!"
marlana hawkins
May 3, 2025
5
out of
5
rating by marlana hawkins
"My interaction with Ms. Beck was outstanding. She made it easy for me to immediately change insurance companies after being with them for so long. Her personality is what people need in this world today."
We responded:
"Thank you, Marlana, for sharing your experience! I'm happy to hear that Beck made your transition smooth and enjoyable. Her dedication and personality truly make a difference. If you have any more questions or need further assistance, feel free to reach out anytime!"
John Tyner II
May 1, 2025
5
out of
5
rating by John Tyner II
"Dillon Longo spent a great deal of time answering all my questions relating to policy coverage (as any good agent would) in comparison to current policies being replaced. What I found outstanding about Dillon was that he was the only insurance agent, of those who answered my internet cattle-call for details, that stuck to all the "answer me this" questions to the bitter end. Good agent, good products --- thank you!"
We responded:
"Thank you, John, for sharing your experience! I'm happy to hear that Dillon took the time to thoroughly address all your questions and provide the detailed information you needed. It's great to know that his dedication stood out to you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
V. Johnson
May 1, 2025
5
out of
5
rating by V. Johnson
"Dillon Longo contacted me to discuss insurance rates for my cars. He was very courteous and pleasant during the call. He discussed in detail several ways that I would save money if I switched to State Farm. I was surprised at how much I could save and decided to switch to State Farm. Overall, Dillon was very professional and thorough in breaking down the cost and discounts for the new coverage for my cars. He provided excellent customer service and I would definitely recommend him to others."
We responded:
"Thank you, V. Johnson, for sharing your experience! I'm happy to hear that Dillon provided you with detailed information and excellent service. It's great to know that the savings and coverage options met your expectations. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Rebecca Daugherty
April 23, 2025
5
out of
5
rating by Rebecca Daugherty
"This agency, has by far, the most knowledgeable staff of the 3 agencies I have worked with over the years. You have a question; they can answer it. I was particularly impressed with Eric Elder. This is a first rate State Farm agency!"
We responded:
"Thank you, Rebecca, for your wonderful feedback! I'm glad to know that our team's expertise stood out to you. Eric will be delighted to hear your kind words about his service. If you have any more questions or need assistance, we're here to help!"
Wallace Johnson
April 23, 2025
5
out of
5
rating by Wallace Johnson
"Very knowledgeable rep with great demeanor"
We responded:
"Thank you, Wallace, for your positive feedback! I'm glad to know that you appreciated the knowledge and demeanor of our representative. If you have any more questions or need any other assistance, feel free to reach out. We're here to help!"
Te'ara (TT)
April 11, 2025
5
out of
5
rating by Te'ara (TT)
"Dillon was hands down the best agent I’ve ever worked with. He seriously didn’t disappoint. He took the time to explain everything and made sure I was making the right choice for me and my family. If I could give 100 stars, I would! He was super professional but also really funny and easy to talk to. I never felt rushed. He told me he was on my time, and he meant it. (Sorry it took me three weeks to decide!) If you want someone who’s patient, knowledgeable, down to earth, and actually cares about helping you and not just making a sale, Dillon is the one. Highly recommend! Thanks again for this experience. I’m sure I’ll have more questions to ask lol"
We responded:
"Thank you so much, Te'ara, for sharing your experience! I'm happy to hear that Dillon provided such exceptional service and made the process enjoyable and informative for you and your family. It's great to know that his professionalism and approachability made a difference. Please feel free to reach out anytime with more questions or if there's anything else we can assist you with. We're here to help!"
trudy jones
April 4, 2025
5
out of
5
rating by trudy jones
"Dillon Longo,I had a great experience with your office today . You have outstanding communication skills and your knowledge of the policy I was interested in was excellent. I was able to lock in a great policy and plan on having additional conversations in regards to additional legacy policies ."
We responded:
"Thank you, Trudy, for sharing your positive experience! I'm delighted that Dillon's communication skills and policy knowledge made a difference for you. It's wonderful to know you secured a great policy and are considering further discussions on legacy policies. We're here for any questions or assistance you may need in the future!"
Lisa Farinelli
April 1, 2025
5
out of
5
rating by Lisa Farinelli
"Over the past decade, this State Farm office has offered my family the most professional, caring and competent support. Shout out to Jessica who has always been there to receive my calls, provide timely responses addressing both simple and complex scenarios. We have been able to make educated decisions especially under very stressful circumstances thanks in large part to this support. I remain grateful for this ethical, kind and capable guidance. State Farm is fortunate to have an individual like Jessica on their team, and my family is very grateful for the help we have received over the years. THANK YOU!!"
We responded:
"Thank you, Lisa, for sharing your experience with our office over the years! I'm delighted to hear that Jessica has been a reliable support for your family, providing timely and thoughtful assistance. Your kind words about our team's professionalism and care mean a lot to us. We're here for any future needs or questions you might have. Thank you for your continued trust!"
Jenny Seburn
March 31, 2025
5
out of
5
rating by Jenny Seburn
"Jessica was very helpful in adding a car to my policy, despite it being early on a Monday morning and some technical issues. I have been happy with both my auto and home owners insurance through this agent!"
We responded:
"Thank you, Jenny, for sharing your experience! I'm glad to hear that Jessica was able to assist you, even with the early morning challenges. It's wonderful to know you're satisfied with your insurance with us. If you need any further assistance, feel free to reach out anytime."
James Wathen
March 12, 2025
5
out of
5
rating by James Wathen
"Fast. And friendly and good people."
We responded:
"Thank you, James! I'm happy to know you found our team fast and friendly. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Feel free to reach out anytime!"
Davidson Watts
March 5, 2025
5
out of
5
rating by Davidson Watts
"Ed Paton was both helpful and patient as I tried to both move and improve my auto insurance coverage from my previous carrier. And he saved me nearly $100 per month."
We responded:
"Thank you, Davidson, for sharing your experience! I'm glad I could assist you in moving and enhancing your insurance coverage while also helping you save nearly $100 each month. If you have any further questions or need any other assistance, feel free to reach out. We're here to help!"
Anthony Thompson
March 3, 2025
5
out of
5
rating by Anthony Thompson
"Excellent service! Eric was incredibly helpful and answered all our questions and even followed up to be sure everything was in order. Highly recommend!"
We responded:
"Thank you, Anthony, for your fantastic review! I'm delighted to hear that Eric was able to assist you so effectively and ensure everything was in order. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Kayla Skeete
February 21, 2025
5
out of
5
rating by Kayla Skeete
"Very professional employees that work with you to educate you on the options available. Dillon is a great representative to work with!"
We responded:
"Thank you, Kayla, for your wonderful feedback! I'm happy to know that our team, especially Dillon, was able to provide you with the information you needed. We're committed to helping our customers understand their options. If you have any more questions or need any other assistance, feel free to reach out!"
calvin johnson
February 14, 2025
5
out of
5
rating by calvin johnson
"had the pleasure of speaking with Eric, one of the representatives at Ed Paton State Farm Insurance. This young man was very informative and professional. He was knowledgeable about his product and made a lasting impression. He is precisely what more businesses need when speaking with clients over the phone. Ed and State Farm are fortunate to have Eric as a team member. Excellent job and excellent hire! Professional"
We responded:
"Thank you, Calvin, for sharing your experience! I'm happy to hear that Eric made such a positive impression with his professionalism and knowledge. We're grateful to have him on our team. If you have any questions or need further assistance, feel free to reach out anytime!"
Jasmine Petway
February 14, 2025
5
out of
5
rating by Jasmine Petway
"My experience was amazing good customer service I was very pleased"
We responded:
"Thank you, Jasmine, for sharing your experience! I'm happy to know you were satisfied with the customer service. If you have any questions or need assistance in the future, feel free to reach out."
Matt Laur
November 4, 2024
5
out of
5
rating by Matt Laur
"Quick and very easy to work with. Jessica is great!"
We responded:
"Thanks for the fantastic review, Matt! I'm glad you found our service quick and easy. Jessica is indeed a valuable part of our team, and we're happy to have her. If you need anything else, feel free to reach out. - Ed Paton - State Farm Insurance Agent, Huntingtown, MD"
Taylor Johnson
October 22, 2024
5
out of
5
rating by Taylor Johnson
"Jessica is a such a pleasure to work with. She was so friendly and patient during the quoting process. Her advice was also essential in helping me identify the best policy option for me. I look forward to working with her more in the future, and I’d highly recommend this branch to others."
We responded:
"Taylor, thank you for your wonderful review! I'm glad to hear that Jessica made the quoting process smooth and enjoyable for you. Her dedication to providing friendly and patient service is something we truly value. We're grateful for your recommendation and look forward to assisting you with your insurance needs in the future. - Ed Paton - State Farm Insurance Agent, Huntingtown, MD"